About Us

Dr Tony Jaques established Issue Outcomes in 1997 as a provider of management training and consulting services.

He worked for more than 20 years in Corporate Issue and Crisis Management, mainly in Asia-Pacific, and served two terms as a Director on the Board of the Issue Management Council, of Leesburg, Virginia.

Tony is an experienced conference presenter on issue and crisis management and has run professional workshops in Australia, New Zealand, the USA and throughout Asia. In addition he is author of four books in the field, most recently Crisis Counsel: Navigating Legal and Communication Conflict (Rothstein, NY, 2020) and Crisis Proofing: How to Save your Company from Disaster (OUP, Melbourne 2018)

Tony is a prolific writer on Issue and Crisis Management and has been widely published in leading management journals and peer-reviewed publications.

He also teaches at a number of universities, including RMIT, where he completed his Ph.D. in the field of issue management.

Contact Details

For help with managing issues and becoming crisis prepared, fill out the form below or contact:

Tony Jaques by phone (0411 276 527) or email tjaques@issueoutcomes.com.au

Issue Outcomes Pty Ltd
PO Box 26
North Melbourne
Australia 3051
ABN: 13 112 876 132